Quick Revision

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Need some help with quick revision of key concepts?

We’ve put together some packs of study cards to help you brush up on key concepts before tests and exams. Use the drop down menus in the search boxes above to select the grade, subject and category of content you want to revise. We’re adding new packs of study cards all the time, so check back if you can’t find what you’re looking for or contact us to make a suggestion.

Grade 12 Business Studies, Business role

Define autocratic leadership.

Grade 12 Business Studies, Business role

Explain a contingency management approach.

Grade 12 Business Studies, Business role

A contingency management approach integrates ideas of different schools of thought by trying to eliminate the disadvantages and keeping the advantages.

Grade 12 Business Studies, Business role

What is the role of corporate reputation officer (CRO)?

Grade 12 Business Studies, Business role

A CRO is appointed by a business to research how stakeholders view the business.

Grade 12 Business Studies, Business role

Define democratic leadership.

Grade 12 Business Studies, Business role

In democratic leadership, the managers include the workers when making decisions. The managers take the views of the workers into account when decisions are made.

Grade 12 Business Studies, Business role

What do we mean by an ethical business practice?

Grade 12 Business Studies, Business role

A business practice is considered ethical when the running of the business and the jobs performed within the business are morally sound.

Grade 12 Business Studies, Business role

In a team, what is the Asch effect?

Grade 12 Business Studies, Business role

The Asch effect is a situation where at least 80% of team members lean towards an incorrect group opinion.

Grade 12 Business Studies, Business role

What does the term groupthink refer to?

Grade 12 Business Studies, Business role

Groupthink occurs when the majority of a group fails to view alternatives realistically.

Grade 12 Business Studies, Business role

Describe a laissez-faire leadership approach.

Grade 12 Business Studies, Business role

In laissez-faire leadership, managers set objectives, but they allow the employees to do whatever is necessary to achieve the objectives.

Grade 12 Business Studies, Business role

Autocratic leadership involves one person making decisions. This type of leadership is often used in businesses that lack discipline.

Grade 12 Business Studies, Business role

Explain the school of human behaviour.

Grade 12 Business Studies, Business role

The school of human behaviour places the emphasis on creating a favourable environment between employer and employee and the external environment.

Grade 12 Business Studies, Business role

What does the term social loafing refer to?

Grade 12 Business Studies, Business role

Social loafing occurs when the size of a group increases and the individual members of the team start to decrease their efforts.

Grade 12 Business Studies, Business role

Describe a systems approach to management.

Grade 12 Business Studies, Business role

A systems approach to management regards the business undertaking as a system in which individual departments combine to form an economic unit.

Grade 12 Business Studies, Business role

What is Theory Z?

Grade 12 Business Studies, Business role

Theory Z is an approach to management that combines the best management techniques from American businesses and Japanese businesses.

Grade 12 Business Studies, Business role

Explain the trait theory of leadership.

Grade 12 Business Studies, Business role

The trait theory emphasises the qualities of good leaders, such as good physical and mental health, enthusiasm, unselfishness, courage, understanding of people and good communication skills.

Grade 12 Business Studies, Business role

In terms of ethical business practices, what are values?

Grade 12 Business Studies, Business role

Values are the social principles that help to create society's laws and a business's policies and procedures.

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